Hot Lunch is a program designed to help School Administrators, PTA Volunteers and Parents with the managing and implementing a Hot Lunch Program for Schools.
The Program is hosted by hotlunch.com with links on your school website for parents to easily access the program.
On average we ask for 3 – 4 business days to complete installation, database connectivity, testing and training. This estimate also depends on our installation volume at the time of your order.
Vendors and Menus
Yes, the program allows multiple vendors and menu items
Yes, the School Kitchen can be incorporated into the program.
We provide training; a Hot Lunch Administrator should be able to create a menu in about 15 minutes. The program is very intuitive; our clients have launched a menu on their own in as little as ten minutes without initial training.
Menu’s are variable and can be active for as long as the School chooses, from a day, week, quarter or a year.
Yes, menus can be created and saved in advance. The administrator can publish these menus as and when appropriate.
Yes the Hot Lunch Program allows Schools to publish multiple menus at the same time. For example the Hot lunch menu for the month, as well as School supply orders can be taken at the same time.
Yes our clients have used Hot Lunch for Bake Sales, School Spirit items, School Supplies, to sign up Volunteers, and much more. Please ask a Sales Representative for all the creative ways this program can be used.
Yes menus can we activated, de-activated or even deleted.
Parents can make changes to their order, until payment is received against the order.
Paid orders cannot be deleted by the parent. The Hotlunch Administrator can delete items in the paid order and the system will issues credits.
However unpaid orders can easily be deleted by the parent or the admin. Parents can view orders in the “My orders” tab and delete unpaid orders they do not need. Administrators can “View Order History” for the Parent account in the Parents tab and delete unpaid orders.
The program is designed to work with Cash, Checks, E-Checks and Credit Cards. Electronic payment options are provided by your Merchant Account.
To begin accepting credit cards the School must have a Merchant account. Once the School has a Merchant account please provide us details of the Payment Gateway that your Merchant uses, and we will incorporate it into the Hot Lunch Program.
The process of linking the Hot Lunch program to a payment gateway can be completed at the time of installing the program.
Yes, the program tracks advance payments
Yes, the program allows the administrator to issue credits to families.
If a vendor does not deliver an item or a whole grade/classroom, or the school is closed due to snow for example, you can issue credit for meals not served to a class. Go the “Credit” tab, select the menu in question, use the dropdown filters (grade, Classroom, Payment status) to list the group you need to give credit to and hit Go. Verify the list generated is correct, print the list as backup and click “Cancel Lunch” these lunches will be credited.
The program has detailed reports for orders placed, menu item orders and payments. Reports can be created by Vendors, Class room and dates.
Reports are generated in real time and can be previewed when needed.
The Hot Lunch program allows parents and administrators to print coupons for orders placed.